If a product purchased is defective or not to Buyer’s satisfaction, Buyer can return the product in its original condition within 10 days of receipt, (contact sales team for detailed returns instructions). In such event, Company shall provide Buyer a credit for other purchases from the Site (less shipping and handling charges incurred). This Section sets forth Buyer’s sole and exclusive right to refund.
If Buyer decides to cancel the order our team needs to be notified by email or telephone prior the shipping arrangements took place. Product are dispatched within a term of 2 days. Should the products be already dispatched upon cancellation request Buyer can use the right to refund.